New Roots · App notification settings · October 26, 2026

Choose your app text alerts

New Roots users can choose optional text alerts separately for each notification category. Text consent is not a condition of housing, admission, or services. An account invitation, signing in, or having a phone number on a resident profile does not enroll someone in recurring app texts.

Public walkthrough, not a signup form. The disabled examples below illustrate the app’s settings with fictional data. They are not screenshots, connected account settings, or records of anyone’s consent. No information is collected or saved on this page.

1. Open your own alert settings

Sign in at app.newrootshouse.com, open Messages, and choose Alert settings. Enter a mobile number you control in Text alerts number. Use the number with its country code, such as +1 for the United States. Existing users see their previously saved choices.

The example starts with Text unchecked. Inbox, Phone notifications, Text, and Email are separate choices; turning on Inbox or Phone does not turn on Text.

2. Select Text for the categories you want

Choose individual Text checkboxes, or use a group’s Text checkbox to select or clear that group. Available groups and categories depend on your account role and permitted houses. This excerpt shows a leadership user selecting Every chore photo submitted while leaving other Text choices off.

Review the disclosure above the save button, including the Privacy and Text messaging terms links. Text alerts are optional. Message frequency varies with your selections, reminders, and relevant activity; message and data rates may apply.

3. Save your choices in the app

Choose Save alert settings in the signed-in app. Saving opts your number into the selected New Roots Text categories. After a successful save, the app displays the confirmation shown in this illustrative saved state:

New Roots keeps the saved number, category and channel choices, update time, and a record of preference changes. A successful save confirms your choices were saved; it does not confirm a text was delivered or that the sending service is available.

What the categories cover

• Messages & reminders: app messages and scheduled reminders.
• House activity: submitted forms, plus incident reports and every chore-photo submission for permitted leadership accounts.
• Groot: missing AM / PM logs, missing forms and document follow-ups, overdue chores, chore photos awaiting approval, incident follow-ups, training, resident record gaps, supply requests, and maintenance follow-ups for permitted leadership accounts.

Notifications are limited by account permissions and house access. Operational texts contain a brief notice and a link to the authenticated app, rather than private resident report details. For example:

A new chore photo is ready to review in New Roots. https://app.newrootshouse.com/?inbox=1 Reply STOP to opt out. HELP for help.

Change your choices or stop texts

Return to Alert settings, uncheck Text for any category, and save. Reply STOP to stop texts from that sender, or HELP for help. Changing app preferences does not override a STOP request. A text already sent to your mobile provider may still arrive.

Account-invitation texts use a separate staff consent procedure; agreeing to one invitation does not authorize recurring alerts. Text sign-in verification is also a separate account choice.

For help, contact info@newrootssoberliving.com or 631-484-0344.

Privacy Policy · Text messaging terms